Simplicity Delivered – Even When Things Don’t Work Out.
We want you to love every item you receive from Sans Co. Market. However, if you are not completely satisfied with your purchase, we’re here to make things right.
Returns
• You may return most items within 30 days of delivery for a full refund or exchange.
• Items must be unused, unwashed, and in their original packaging.
• Return shipping is free for defective or damaged items.
• For non-defective items, return shipping costs may apply.
How to Start a Return
1. Contact us at support@sanscomarket.com with your order number and reason for return.
2. We’ll providou with a return authorization and a shipping label if applicable.
3. Pack the item securely and drop it off at your nearest shipping point.
Refunds
• Once your return is received and inspected, we’ll send you an email notification.
• If approved, your refund will be processed to your original payment method within 5–10 business days.
• Refunds do not include original shipping charges (if any), unless the item was defective or incorrect.
Non-Returnable Items
• Gift cards, personalized items, and final sale products are non-refundable.
• Items returned without authorization may not be eligible for a refund.
